Cannot view additional photos when more than 4 are present

Applies to mac users.

Unfortunately, this is a limitation of Macs which by default hide the scroll bars.  There are a couple of solutions outside of just zooming to view everything.

1. Automatically enable scrolls bars across the whole system.

  • Open Settings
  • General
  • Set Show Scroll Bars to “Always”
  • Reload the webpage and it will show the scroll bars for both

2. Click image or note to get access to hidden ones

In the Encircle web app, if you click on a photo, video or text note it will open up a new window which contains a slider listing of the remaining items down the right hand side.  This can also be used to access it.

Still need help? Contact Us Contact Us