My phone is lost or stolen

There are few things worse than losing your phone or having it stolen.  Once you have looked everywhere it should be the smart move is to start protecting yourself.  With the Encircle app, most people don't log out each time they leave the application which means that if someone can get access to your device (and unlock it) they may be able to access your information within Encircle.

To protect yourself, you should inform your organization administrator and notify them your phone is missing.  They can delete your account from the Encircle organization to ensure that no one can use your phone to access their claims.  You should also contact us at so that we remove any sessions between the app and our infrastructure to ensure no access is possible even when your account is reinstated. 

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